Founder and Managing Director
Industry experience: 25 years
Mark founded the company in 2005 having spent the previous 10 years in senior operational roles within the travel and aviation industry. With over 25 years of industry experience, Mark takes a hands-on approach to running the business and still works closely with many of our long-standing sports travel clients, organising group charters for the Six Nations and Champions League.
Industry experience: 29 years
Matthew oversees sales, marketing and business development and manages our entire aircraft charter team. He has been involved with aircraft charter for his whole career, which spans 29 years and includes commercial roles at major airlines and a large charter broker. Matthew has been with us for 8 years and still works directly with some of our VIP private jet charter clients. He has also been responsible for the expansion of tour operator services and works with leading tour operators to deliver charter flights across Europe.
Industry experience: 15 years
Charlotte has been with us since the company was founded in 2005 and knows the business inside out. Day-to-day, she manages accounts and human resources and is responsible for keeping all operations running smoothly at our office near London Gatwick. Charlotte is no stranger to a hi-vis jacket and often oversees group charter flights for key sporting events in Europe.
ACMI Charter Broker
Industry experience: 40 years
Clive is one of the most experienced brokers in the industry and has been with us for over 10 years. His principal role is working as a key part of our full charter team as a sports charter specialist, Clive has assisted global sports teams, including football, rugby and ice hockey, with travel to fixtures all over the world. Clive is the go-to person in the office for industry knowledge, having worked with commercial airlines and airports since 1978.
Long Term Leasing Manager
Industry experience: 35 years
Greg works on our leasing team and specialises in negotiating long-term aircraft leasing contracts for carriers and tour operators. Since the start of his career over 35 years ago Greg has held a variety of roles in aircraft charter, most recently a senior commercial role for a UK-based airline. Greg’s dedication to excellence and operational knowledge and expertise ensure our long-term leasing clients receive the most comprehensive service on the market.
Industry experience: 6 years
James works in our full charter team and specialises in private jet charter – everything from ad-hoc private flights to complex music tours. James is an aviation person through-and-through; he studied Airline and Airport Operations at college before starting his career at a major charter broker, where he worked in the flight operations team. James has an excellent knowledge of the charter market and is able to react quickly to provide bespoke solutions for our private charter clients.
Trainee Charter Broker
Richard joined our ACMI team in 2018 after gaining a BA in Economics and Politics at the University of Kent. Under the guidance of our experienced Long Term Leasing Manager, Greg Edens, Richard is learning what it takes to run an ACMI desk and the intricacies of aircraft leasing. Richard’s interest in aviation stems back to his time in the Air Cadets.
Trainee Charter Broker
Daniel joined the Smart Team in 2018 after a successful career in the automotive industry, working for some of the industry’s German marques. Daniel brings with him a commitment to delivering exceptional service to our clients and the quick-thinking to keep up with the fast-paced world of aviation. Daniel is helping to expand our full charter client base, by using his considerable sales skills, as well as learning what it takes to create successful charter flights for our customers.