Smart Aviation recently received a challenging brief for some complex charters in the USA. We knew the perfect person to handle it. Step forward Smart Aviation Managing Director Mark Hawkins.
Mark founded the company in 2005 and takes pride in the industry knowledge and expertise he has gained during his career. Each request gets unique treatment at Smart Aviation. This operation was a challenge – we had an itinerary that wouldn’t work on schedule airlines. Our client was a major European corporation who wanted to take 100 of its team across the USA over several days.
The arrangements took a few months of preparation here in the UK. One key aspect of the schedule was to be able to try and secure an arrival at Cannon Air Force Base in New Mexico. We worked together with our partners for this trip, US based Carrier Swift Air. This partnership meant we could arrange with the US military to allow our passengers to land. This mean our clients were much closer to their final destination.
The charter started in Chicago. First stop on the itinerary was Twin Falls Idaho, before continuing on to New Mexico. After their site visits were complete, it was back to Chicago, where our clients connected with their scheduled flights back to Europe.
All preparations were made from our office in the UK. Although we are UK based, our reach is global and our duty of care didn’t end as soon as the first flight took off. Our operations team were on hand 24/7. We use industry leading systems to watch the progress of all our charters. Swift Air took excellent care of our clients and the client has given us great feedback.
“The benefits of having a close-knit team means channels of communication aren’t restricted. My team help and support one another and so all operations are handled proactively. I was working on this project around the clock for a few months, due to the time zone differences. This is an example of the Smart flexibility we provide,” said Mark Hawkins.
With over 200 years’ team experience in aviation, we have the knowledge and contacts to solve even the most challenging requests. This means not only do we get you the right aircraft, but also, to the right location.
Next time let Smart take you to where you really need to go.