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60 seconds with Smart Aviation’s newest recruit, Jamie Milsom

20 September 2022: As part of the current expansion here at Smart Aviation HQ, we are thrilled to welcome Jamie Milsom to the team as a trainee broker. 

Following a successful seven-week work experience placement with us earlier on in the year, Jamie joins the team full time this month. At just 18-years old, Jamie is certain that a career in aviation is for him.

Did you always know you wanted to work in aviation?

My passion for aviation stems from my childhood and for as long as I can remember, I have always been fascinated with aircrafts and tracking flights. My first experience of chartering planes was in Year 10 at secondary school when I completed a two-week work experience placement with Tangney Tours, a family run company which organises pilgrimages to the Holy Shrines of Europe and around the world. I now know Smart Aviation actually operates a comprehensive charter service to Lourdes each year (from February to October), historically transporting over 27,000 passengers on more than 150 flights.

After my GCSEs, I started at Mid-Kent College to study for a City and Guilds Level 2 Aviation Operations on the Ground qualification. Here I learnt the basics of aviation operations, the importance of aircraft communications, and about all the job opportunities within the industry. As part of the course I had to undertake a seven-week aviation placement and luckily Smart Aviation were keen to take me on. During the placement, I spent time with each of the established team members, learning all about the different sectors, how they vary, and how they contribute to the business. 

What does your role currently involve?

For the first six months, I will be working alongside Daniel Parker, Smart Aviation’s Head of ACMI. Daniel has been training me on the ACMI system and I have been entrusted with important operational work such as loading flight and passengers details, and requesting and sending out the availability of aircraft. Daniel has taught me how Smart really stands out in the ACMI world and how challenging it can be. I am getting my name out there and building a rapport with clients by joining key in-person meetings. 

How has your first month at Smart been?

There is such a busy energy in the office and I really look forward to coming in every day. No day is ever the same and I am constantly expanding my aviation knowledge and learning new processes. They don’t just think Smart here, but they act Smart too, always finding the best solutions to any enquiry. I am grateful for the nurturing and guidance the team is showing me. I am learning from the best in the business.

Smart Aviation’s Managing Director Mark Hawkins said: “We feel very lucky to have found Jamie and are delighted to now have him as a permanent member of the Smart team. His enthusiasm is endless and we know he is going to be a force to be reckoned with in the future”. 

Why choose Smart?

Our business revolves around you

– Exactly what you need

– You’re dealing with the experts. Our goal is excellence in service and execution – our extensive knowledge and expertise ensure we deliver.

Cost effective with no compromise

– Our unrivalled operator relationships and leverage in the European market ensures you get the most cost-effective solution, without compromising on quality.

We are always available

– Our operational support team is on-hand 24/7, 365 days a year, to deal with the unexpected and keep you flying – for total peace of mind.

Call or email us today – sales@smart-aviation.co.uk / + 44 1293 551244

Our business revolves around you

Exactly what
you need

You’re dealing with the experts. Our goal is excellence in service and execution – our extensive knowledge and expertise ensure we deliver.

Cost effective with no compromise

Our unrivalled operator relationships and leverage in the European market ensures you get the most cost-effective solution, without compromising on quality.

We are always
available

Our operational support team is on-hand 24/7, 365 days a year, to deal with the unexpected and keep you flying – for total peace of mind.