smart since 2005

60 second interview with Office Manager Charlotte Sobol

We interviewed Charlotte Sobol, who has worked for Smart Aviation since 2006. She is the back bone of the company. She manages anything from arranging office repairs to managing the company accounts.

 

Charlotte Sobol

What does a typical day look like for you?

My day can be pretty varied. A lot of responsibilities come under the title ‘Office Manager‘. My jobs include invoicing, contracts, wages, bank recs, office admin and maintenance. I’ve even been known to fix a couple of charters!

 

What do you love about working in Aviation?

It’s exciting and fast paced, which I love. No two days are the same and I’ve enjoyed seeing the company grow over the years. The industry is known to host some great aviation events. World Travel Market, International Confex just to name a few. I enjoy networking with colleagues from all around the world. I’ve been able to assist large group charters during big football and rugby games. I’ve also represented on behalf of Smart Aviation on many private jet charters.

 

What is the most challenging part of your job?

Payment is a very important factor for any business. Keeping up with contracts and payments can be a challenge as most flights need to be paid in advance.

 

What do you do when you are not working?

I love going to the gym and enjoy playing tennis. I’m no stranger at the theatre! I never miss an opportunity to watch a good stage show.

 

Where would you be working if you hadn’t chosen aviation?

The theatre! On the stage or even assisting back stage. To be part of a production would be rewarding.

 

60 seconds with Charter Broker James Gregory

James Gregory, from our full charter team, has 8 years worth of aviation knowledge specialising in private jet charter.

After kick starting his career with a major charter broker, James talks about how working for Smart makes him no less knowledgeable as a broker.

James Gregory Charter Broker

 

What does a typical day look like for you?

To begin my day, I like to update myself on world events and aviation news. Aviation changes overnight so I ensure I am up to speed to react accordingly. I deal with new enquiries personally by responding and keep clients / suppliers up to date with their requests from the very beginning. I believe in keeping an open and honest relationship with clients. Using industry leading flight watching software I monitor live flights and share these updates. Its important to maintain an ongoing relationship with both clients and suppliers, so I ensure regular contact is made either by email, phone or even a face to face catch up.

What do you love about working in Aviation?

No two days are the same when working in aviation. One minute I could be working on my daily tasks and the next assisting on a last-minute request. I enjoy the variation in this field. I get to speak to and visit people in various time zones, cultures and nationalities. My most enjoyable trip has been visiting clients and operators in LA but equally I got to visit this phenomenal destination. My interest for aviation goes back to seeing my grandad selling aircraft spares out of the Beehive at London Gatwick Airport.

What is the most challenging part of your job?

There can be instant diversions in aviation. It could be caused by natural disaster, technical issues, unexpected disruption, slot delays or even lack of parking slots at top destinations in Europe. Each situation has its own protocol which again reiterates the importance of an open and honest relationship with all clients and suppliers.

What one item do you rely on most to do your job?

I have worked in aviation for 8 years and my knowledge of this industry is something I will always be able to rely on. I am always available for my clients and suppliers 24/7. Smart Aviation may be smaller than our competitors but no less knowledgeable. The trust we build with our clients to provide a specialist service guarantees repeat business.

What do you do when you are not working?

In my spare time I enjoy socialising with friends and catching up on sporting activities. There’s often a competitive atmosphere in the office as we all support different football teams. My holidays are generally pretty active too. I enjoy skiing and water sports.

Where would you be working if you hadn’t chosen aviation?

I most definitely would have been doing something related to cars. I’m a big petrol head and love all things cars. I’m an extremely active person and like to keep busy. To teach others an energetic sport like skiing would be extremely rewarding.

Contact James with your private jet request on: sales@smart-aviation.co.uk or call: +44(0)1293 551244

Connect with James Gregory on LinkedIn

60 seconds with Head of ACMI Daniel Parker

Daniel Parker has been an aviation enthusiast all his life.

After completing his BA hons in Airline and Airport Management, Daniel joined the wonderful world of aviation.

Daniel Parker head of ACMI at Smart Aviation

What does a typical day look like for you?

I get into the office fresh and early, just as the hangars open up for our airline clients. I touch base with them asking how things are looking for them operationally for the day and also the coming week. It is also important to ascertain if they have any issues or overdue maintenance etc. I research new businesses, looking at upcoming airlines or clients who I have haven’t spoken to before so that I can initiate and build a relationship with them.

What do you love about working in Aviation?

Just like everyone will say, no two days are ever the same in the world of aviation. The ACMI market has grown rapidly over the last few years, showcasing new airlines specialising in ACMI and even established airlines starting to place a couple of spare units to assist ACMI sales. The buzz of the aviation world always inspires me. I have been an aviation enthusiast since a very young age and the way technology has evolved and is driving the aviation industry forward is phenomenal. For many people, they are on holiday when they have their first drink at the airport waiting to board. For me it’s when I see the aircrafts on the ramp and also the smell of the jet fuel!

What is the most challenging part of your job?

Standing out in the ACMI world can be challenging so providing a unique selling point for the company and myself is an important factor in my role. I would say my unique selling points would be that I am honest, someone you can trust and I’m always on hand H24. My phone is always by my side and I will always handle my clients requests personally. This in turn helps build crucial relationships with new and existing airlines, showing them we care about their business and will be there to fully support their needs. We leave no stone unturned and treat each request as a bespoke requirement. We offer the best price as our main priority is to solve the situation swiftly without the intention of just thinking about profits. We ensure our clients get the best rates and our transparency encourages recurring business.

What one item do you rely on most to do your job?

Tough question as there are many factors that enable me to achieve my role to the best of my ability. I would say my personality and interpersonal skills have enabled me to build strong relationships with clients and airlines. A lot of them have become good friends which in turn keeps my role enjoyable and reminds them that I will always be at hand to assist them if ever in need and vice versa.

What do you do when you are not working?

Well, I like working and as mentioned I pretty much have my phone on me H24, so I will always reply to emails and calls. However, on the very rare occasion when I do relax, I like playing Paintball… a lot! I assist my local paintball centre when they are short staffed and I am a qualified marshal to assist at the centre when they have group bookings such as birthday parties, which is great fun. I also enjoy horse riding, play golf and badminton.

Smart Aviation Charters National Football teams

Smart transports national football teams to the Euro 2020 qualifiers.

 

Jet 2 plane image

 

Leaders in sport travel since 2005, Smart Aviation, have had a busy weekend transporting national teams for the Euro 2020 qualifiers. Clive Head, our experienced Charter Broker for sports charter is our ‘go-to’ person for arranging flights for sports teams and fans.

Clive has a long-standing relationship with his clients who always turn to his expertise when booking some of the highest profile and well-known sporting names. This weekend Smart Aviation chartered 7 flights, transporting national football teams to their destinations ahead of the fixtures. Our operations team were monitoring flights using industry leading flight watching systems, ensuring all flights had departed and arrived on schedule.

At Smart we pride ourselves in our aviation industry experience. We’ve earned a reputation for a specialist charter broker who can provide cost effective and quality aircraft charters with no compromise on service.

Contact Clive Head for your upcoming charter requirements.

sales@smart-aviation.co.uk

+44 (0)1293 551 244

In times of disruption, travel Smart

Hundreds of flights have either been cancelled or diverted following disruption at London Gatwick Airport (LGW) 19th and 20th December 2018.

It’s the last weekend before Christmas and passengers will be travelling to spend time with loved ones.

Gatwick Airport (LGW) have reported sightings of two drones flying over the airport, causing this major disruption.

Smart Aviation, European charter specialists, provide a bespoke charter service. Travelling with Smart means we can provide a unique service for you. We can:

  • React to emergency situations,
  • We maintain a list of flights and airports available so we can get you to your destination as planned,
  • No stress of unexpected delays.

Director of Smart Aviation, Mark Hawkins commented; ‘Disruption before Christmas has put a major strain on airlines, airports and passengers. Smart are here to help provide you with an alternative travel arrangement if needed.’

Contact us:

+44 (0)1293 551244

sales@smart-aviation.co.uk

Summer Placement

Smart continue to help young talent

Smart Aviation are always keen to help the next generation gain that valuable first step on the ladder in aviation. We update our website regularly so please check our careers section for future opportunities.

This Summer we had the opportunity to welcome Joe Savage to the team,  Joe is the son of our Sales Director Matthew and has literally grown up hearing about the airline business.

Matthew said “Joe has always been keen to know more about my work as he has been hearing my stories of arranging aircraft charters around the world since he was a small boy!  He’s currently studying for a Business Logistics & Transport Management degree at the University of Greenwich and his Summer break coincided nicely with our need to bring someone in to supplement our marketing and telesales activity.”

Joe jumped at the chance to gain some first hand work experience in a dynamic environment, and has been able to secure some valuable new contacts for us, and generated several new enquiries for the business.  Its been a great learning experience for him, and we wish him well on the next two years of hard study!

You can read more about Joe’s Smart Summer on his Linkedin page.

 

London Airports by Private Jet

London Airports by Private Jet

The best airports for your flight into or out of London

One of the many benefits of private jet charter is the variety of the departure and arrival airports available to you; flying by private jet opens up a world of better air travel options.

When flying out of or into London by private jet, there are many airports available to you. As European aircraft charter specialists, we are able to advise on the most suitable departure and arrival airport for your journey based on your requirements. We can also assist with your onward travel, by car or heli-shuttle.

Explore the airports available to you when flying out of or into London by private jet;

London City Airport’s Private Jet Centre is the only private jet centre situated within London itself and is just 3 miles from Canary Wharf and 5 miles from the City.

London Biggin Hill Airport is just 12 miles from Canary Wharf and 15 miles from Central London, providing quick and convenient access to London – just 6 minutes away by helicopter shuttle.

TAG Farnborough Airport is a dedicated business aviation hub, providing easy access to major road links. The Capital is also reachable by a 30 minute train journey or a 12 minute helicopter service to Battersea.

London Luton Airport is London’s fourth-largest airport and located 35 miles north of the city centre, providing easy access to the rest of the UK.

London Stansted Airport is located just 35 miles from Central London, 34 miles to Canary Wharf and 37 miles to the West End, with fast and convenient road and rail links to the whole of the UK.

London Oxford Airport is the Thames Valley area’s primary regional and business aviation airport – the only commercial airport between London Heathrow (LHR) and Birmingham (BHX).

You’re always assured of these benefits wherever you fly from:

  • Dedicated private terminal.
  • Short distances from the terminal to the private jet.
  • Secure and efficient security screening.
  • On-site immigration and border control.

To discuss your next private jet charter, please contact us.

Smart Aviation

Smart Aviation