smart since 2005

60 seconds with Charter Broker James Gregory

James Gregory, from our full charter team, has 8 years worth of aviation knowledge specialising in private jet charter.

After kick starting his career with a major charter broker, James talks about how working for Smart makes him no less knowledgeable as a broker.

James Gregory Charter Broker

 

What does a typical day look like for you?

To begin my day, I like to update myself on world events and aviation news. Aviation changes overnight so I ensure I am up to speed to react accordingly. I deal with new enquiries personally by responding and keep clients / suppliers up to date with their requests from the very beginning. I believe in keeping an open and honest relationship with clients. Using industry leading flight watching software I monitor live flights and share these updates. Its important to maintain an ongoing relationship with both clients and suppliers, so I ensure regular contact is made either by email, phone or even a face to face catch up.

What do you love about working in Aviation?

No two days are the same when working in aviation. One minute I could be working on my daily tasks and the next assisting on a last-minute request. I enjoy the variation in this field. I get to speak to and visit people in various time zones, cultures and nationalities. My most enjoyable trip has been visiting clients and operators in LA but equally I got to visit this phenomenal destination. My interest for aviation goes back to seeing my grandad selling aircraft spares out of the Beehive at London Gatwick Airport.

What is the most challenging part of your job?

There can be instant diversions in aviation. It could be caused by natural disaster, technical issues, unexpected disruption, slot delays or even lack of parking slots at top destinations in Europe. Each situation has its own protocol which again reiterates the importance of an open and honest relationship with all clients and suppliers.

What one item do you rely on most to do your job?

I have worked in aviation for 8 years and my knowledge of this industry is something I will always be able to rely on. I am always available for my clients and suppliers 24/7. Smart Aviation may be smaller than our competitors but no less knowledgeable. The trust we build with our clients to provide a specialist service guarantees repeat business.

What do you do when you are not working?

In my spare time I enjoy socialising with friends and catching up on sporting activities. There’s often a competitive atmosphere in the office as we all support different football teams. My holidays are generally pretty active too. I enjoy skiing and water sports.

Where would you be working if you hadn’t chosen aviation?

I most definitely would have been doing something related to cars. I’m a big petrol head and love all things cars. I’m an extremely active person and like to keep busy. To teach others an energetic sport like skiing would be extremely rewarding.

Contact James with your private jet request on: sales@smart-aviation.co.uk or call: +44(0)1293 551244

Connect with James Gregory on LinkedIn

Smart charter supporters to all the big sporting occasions

Smart Aviation, industry experts in sports charters, are pleased once again, to be chartering thousands of football and rugby fans.

Months of preparation are coming to a climax, as we reach the long-awaited European finals of both the major football competitions, as well as the finale of the European club rugby season, all taking place in the next few weeks.

Picture credit: UEFA champions league football

Smart Aviation have been working tirelessly behind the scenes to ensure all logistics have been arranged for our sports travel clients to deliver the very best tour packages to customers. Thanks to our experience in the market we are able to secure aircraft at a time of huge demand, with our trusted suppliers once again enabling us to offer the very best solutions to our clients.

Smart Aviation, established 2005, have almost 200 years’ experience in the aviation industry.  Every challenge is accepted and no task is overlooked.  Smart will not compromise on the quality of the service provided and always ensure we provide the most cost-effective and innovative solutions. We can proudly say that our clients safely rely on us year on year as we take care of their needs and ensure they don’t miss the most eagerly awaited sports fixtures.

Here is what May and June will look like for Smart Aviation as we look to be flying several thousand passengers to the biggest sporting events on the calendar.

Leinster vs Saracens – Rugby Champions Cup final
On the 11th May, Smart will be chartering over 1,000 Leinster fans from Ireland to Newcastle on day return charters to the Champions cup final which will kick off at 5pm at St James’ Park in Newcastle.

 

Champions League Final – Madrid, 1st June
Following Liverpool’s stunning comeback against Barcelona, we have confirmed more than 14 flights for Red’s supporters to Madrid for the Champions League final, and following Tottenham’s victory in Amsterdam, we are booking up London based departures for their fans travelling to Spurs’ very first Champions League Final.

Europa League Final
We wait with anticipation tonight to find out if both Chelsea or Arsenal can make it to the final on 29th May. (It will also be tense at Smart HQ with both Chelsea and Arsenal fans waiting for the result!) Following tonight’s results, Smart will face the challenge of arranging flights for fans of either club to the final which is being played in Baku, Azerbaijan on 29th May.

European charter solutions
Smart don’t just operate in the UK, we provide logistic solutions for European based clients and we can’t forget the final weekend of Premier League fixtures, with the title and top places all still to play for.  We have chartered two 189 seat aircraft from Scandinavia to Manchester on 12th May bringing Scandinavian Manchester United fans to their game versus Cardiff and also Nordic Liverpool supporters to their final match of the season versus Wolverhampton Wanderers.

 

This will be the 13th Champions League that Smart have been heavily involved in, and our extensive knowledge in operating sports flights has enabled us to answer the most challenging requests and meet the most unique requirements when chartering teams and supporters on behalf of specialist sports travel clients.

 

60 seconds with Head of ACMI Daniel Parker

Daniel Parker has been an aviation enthusiast all his life.

After completing his BA hons in Airline and Airport Management, Daniel joined the wonderful world of aviation.

Daniel Parker head of ACMI at Smart Aviation

What does a typical day look like for you?

I get into the office fresh and early, just as the hangars open up for our airline clients. I touch base with them asking how things are looking for them operationally for the day and also the coming week. It is also important to ascertain if they have any issues or overdue maintenance etc. I research new businesses, looking at upcoming airlines or clients who I have haven’t spoken to before so that I can initiate and build a relationship with them.

What do you love about working in Aviation?

Just like everyone will say, no two days are ever the same in the world of aviation. The ACMI market has grown rapidly over the last few years, showcasing new airlines specialising in ACMI and even established airlines starting to place a couple of spare units to assist ACMI sales. The buzz of the aviation world always inspires me. I have been an aviation enthusiast since a very young age and the way technology has evolved and is driving the aviation industry forward is phenomenal. For many people, they are on holiday when they have their first drink at the airport waiting to board. For me it’s when I see the aircrafts on the ramp and also the smell of the jet fuel!

What is the most challenging part of your job?

Standing out in the ACMI world can be challenging so providing a unique selling point for the company and myself is an important factor in my role. I would say my unique selling points would be that I am honest, someone you can trust and I’m always on hand H24. My phone is always by my side and I will always handle my clients requests personally. This in turn helps build crucial relationships with new and existing airlines, showing them we care about their business and will be there to fully support their needs. We leave no stone unturned and treat each request as a bespoke requirement. We offer the best price as our main priority is to solve the situation swiftly without the intention of just thinking about profits. We ensure our clients get the best rates and our transparency encourages recurring business.

What one item do you rely on most to do your job?

Tough question as there are many factors that enable me to achieve my role to the best of my ability. I would say my personality and interpersonal skills have enabled me to build strong relationships with clients and airlines. A lot of them have become good friends which in turn keeps my role enjoyable and reminds them that I will always be at hand to assist them if ever in need and vice versa.

What do you do when you are not working?

Well, I like working and as mentioned I pretty much have my phone on me H24, so I will always reply to emails and calls. However, on the very rare occasion when I do relax, I like playing Paintball… a lot! I assist my local paintball centre when they are short staffed and I am a qualified marshal to assist at the centre when they have group bookings such as birthday parties, which is great fun. I also enjoy horse riding, play golf and badminton.

Smart Aviation Charters National Football teams

Smart transports national football teams to the Euro 2020 qualifiers.

 

Jet 2 plane image

 

Leaders in sport travel since 2005, Smart Aviation, have had a busy weekend transporting national teams for the Euro 2020 qualifiers. Clive Head, our experienced Charter Broker for sports charter is our ‘go-to’ person for arranging flights for sports teams and fans.

Clive has a long-standing relationship with his clients who always turn to his expertise when booking some of the highest profile and well-known sporting names. This weekend Smart Aviation chartered 7 flights, transporting national football teams to their destinations ahead of the fixtures. Our operations team were monitoring flights using industry leading flight watching systems, ensuring all flights had departed and arrived on schedule.

At Smart we pride ourselves in our aviation industry experience. We’ve earned a reputation for a specialist charter broker who can provide cost effective and quality aircraft charters with no compromise on service.

Contact Clive Head for your upcoming charter requirements.

sales@smart-aviation.co.uk

+44 (0)1293 551 244

Smart Aviation

Smart Aviation